This Refund & Cancellation Policy explains the conditions under which orders may be cancelled and refunds may be issued for purchases made through https://gigglepopclub.com/.
Order Cancellation
You may request cancellation of your order by contacting us at hello.gigglepopclubcs@gmail.com / 8920866532.
Cancellation requests will be considered only if the order has not been dispatched or reached a stage where cancellation is no longer possible.
Once an order has been dispatched, cancellation may not be available. In such cases, you may be able to request a return according to our Return & Exchange Policy.
Cancellation by Brand Name
We reserve the right to cancel an order in circumstances such as:
- Product unavailability.
- Incorrect pricing or product information.
- Incomplete or inaccurate customer details.
- Suspected fraudulent or unauthorised transactions.
- Delivery restrictions.
- Other circumstances beyond our reasonable control.
If we cancel an order after payment has been received, an eligible refund will be processed through the applicable payment method.
Refund Eligibility
Refunds may be issued for:
- Approved returns.
- Damaged, defective or incorrect products.
- Cancelled orders where payment has already been made.
- Other cases approved by GigglePop Club.
Refund eligibility will be determined in accordance with the applicable policy and relevant laws.
Refund Process
Once a return is received and approved, or a cancellation is confirmed, we will initiate the refund as applicable.
Refunds will generally be processed within 5-7 business days after approval.
The time taken for the refund to reflect in your account may depend on your bank, card issuer or payment service provider.
Refund Method
Refunds will generally be made to the original payment method used for the order.
For Cash on Delivery orders, refunds may be processed through Bank Transfer / UPI / Other Method, subject to receiving the required details.
Partial Refunds
Partial refunds may be considered in cases such as:
- Missing components or accessories.
- Product damage where a partial refund is agreed.
- Other approved circumstances.
The applicable refund amount will be communicated before processing, wherever applicable.
Shipping Charges
Refunds for shipping charges will be handled as follows:
If an order is cancelled before it has been shipped, the shipping charges will be refundable along with the product amount. However, once the order has been shipped, the shipping charges will not be refundable, even if the order is subsequently cancelled or returned.
Delayed Refunds
If you have not received your refund within the communicated timeline:
- Check your bank or payment account.
- Contact your payment provider, if applicable.
- Contact us at hello.gigglepopclubcs@gmail.com with your order number.
We will assist you in checking the status of your refund.
Contact Us
Email: hello.gigglepopclubcs@gmail.com
Phone: 8920866532
Refund Processing Time: 5-7 business days
